Troubleshooting

#1. Do not overtighten, do not overtighten, do not overtighten. Overtightening your coils, tanks, batteries etc. can cause unexpected damage of, malfunction of, and failure of devices. All coils, tanks, and batteries should simply be made finger snug and a 1/4 turn at the most.


Extreme temperature will effect your juice. Hot temperatures will cause the juice to thin, possibly leaking or collecting more than usual. Cold temperatures will cause your juice to thicken, possibly not wick-ing correctly or producing vapor as usual.


Leaking tanks - tanks can leak for a variety of reasons. If you suck on the tank without pressing the button this can cause juice to collect in the air chamber. This juice will either be pulled into your mouth during use and/or drip into the well of your battery creating a wet, gurgle type of hit. You can remove your tank from your battery and wipe the bottom of the tank and wipe the battery well with a q-tip. If these area are dry or this does not resolve the issue try the following steps: First, make sure your tank is closed correctly. Second, make sure you have a coil in your tank. Next check to see if the coil is in place properly. If the issue is still not resolved then it your coil needs to be replaced. Some flavors can react with plastic and cause a tank to leak. The only flavor we currently carry that causes this to happen is Drunk Monkey by G2 Vapors.


There is a gurgling sound when I vape / juice is being pulled into my mouth when I vape? - This can be caused by multiple reasons. If you suck on the tank without pressing the button this can cause juice to collect in the air chamber. This juice will either be pulled into your mouth during use and/or drip into the well of your battery creating a wet, gurgle type of hit. You can remove your tank from your battery and wipe the bottom of the tank and wipe the battery well with a q-tip. If this appears to be the issue, it should correct itself after wiping theses areas. You may also unscrew the bottom of your tank and wipe the inside of the air tube with a q-tip. If the issue still is not resolved then your coil is leaking, change your coil. This could also occur when your juice/tank is in an extremely hot temperature. Under these conditions, juice can thin resulting in excess collection of juice.


Burnt flavor when I vape - when your coil goes bad it will cause flavor loss and/or a burnt taste. Change your coil. If you have just changed your coil then allow for the eliquid to saturate your wick and this should be resolved. If a new coil and allowing time for eliquid to saturate your wick does not resolve the issue than gently raise the gasket around your coil slightly so that it is not touching the wicks and screw your tank back on, allowing for the gasket to fall into place itself.


Weak vapor production - this can be a sign of a coil failing, a battery needing charging, eliquid in your air hole/battery well or a tank being overtightened preventing air from being pulled through the tank.


My battery light does not come on / my device does not work. - Please make sure that your battery is turned on. Most devices require you to press the power button 5 times fast to both turn on and turn off. If you press the power button 5 times fast and noting happens check to make sure the device as been charged. If you are sure that you have charged your device and it will not turn on then the battery may be defective.